Legal

Privacy Policy

This policy explains what information we process, why we process it, and how you can manage your data when using Olleey.

Last updated: February 16, 2026

What We Collect

Account details, workspace settings, uploaded media, and service usage events needed to operate Olleey.

How We Use It

To run localization workflows, improve reliability, provide support, and meet legal and security obligations.

Who Can Access

Only authorized staff and vetted processors supporting core features like storage, auth, and integrations.

Your Controls

You can request data access, correction, or deletion by contacting us at privacy@olleey.com.

1. Scope

This Privacy Policy explains how Olleey collects, uses, stores, and shares information when you use our platform and related services.

By accessing Olleey, you agree to this policy and to the processing practices described below.

2. Information We Collect

  • Account information: name, email, authentication identifiers, and workspace membership.
  • Platform content: uploaded videos, audio tracks, transcripts, metadata, and generated localized assets.
  • Operational data: logs, processing status, device/browser information, and usage analytics.
  • Billing and transaction metadata handled through payment partners (we do not store full card numbers).

3. How We Use Information

  • Deliver localization features including translation, dubbing, lip-sync, review, and publishing workflows.
  • Maintain account security, prevent abuse, and detect incidents.
  • Support customer operations and troubleshoot service issues.
  • Comply with legal requirements and enforce platform terms.

4. Data Sharing and Processors

We share data with service providers only when needed to operate the platform. Providers are contractually required to protect your information.

  • Infrastructure and storage providers.
  • Authentication and identity providers.
  • AI/media processing integrations used in your workflow.
  • Analytics and observability tools for service quality.

5. Retention and Security

We retain information for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements.

We apply technical and organizational safeguards appropriate to the sensitivity of the data we process.

6. Your Rights

Depending on your location, you may have rights to access, correct, export, restrict, or delete personal data. You may also object to certain processing.

To exercise rights requests, email privacy@olleey.com. We may need to verify your identity before fulfilling requests.

7. International Transfers

If data is transferred across regions, we use appropriate safeguards required by applicable law.

8. Policy Updates

We may update this policy to reflect product, legal, or operational changes. The latest version will always be published on this page.

Privacy requests and questions: privacy@olleey.com